terms & conditions
Latest update:
June 14, 2023
Please read these Terms and Conditions ("Terms") carefully before using our website and placing an order. This agreement sets forth the legally binding terms and conditions for the use of our e-commerce platform and the purchase of made-to-measure shirts with patented designs ("Products").
Acceptance of Terms
1) By accessing our website and placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our website or purchase our Products.
Order Process
2.1) Product Selection: You may select a Product from our available options and choose your preferred design, size, fabric, and customization options.
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2.2) Measurement Submission: You are responsible for providing accurate measurements according to our measurement guidelines. We are not liable for any inaccuracies or incorrect measurements provided by you.
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2.3)Payment: Upon placing an order, you must provide payment in full for the selected Product, including any applicable taxes, shipping fees, or customization charges.
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2.4) Acceptance of Order: Our acceptance of your order is subject to our review and verification. We reserve the right to refuse or cancel an order at any time for any reason.
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Pricing & Payment
3.1) Pricing: The prices provided in our quotes & invoices are in USD and are subject to change with proper notice. Prices listed will include taxes, shipping fees, or other applicable charges, unless otherwise stated.
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3.2) Payment: We accept payment through authorized payment methods specified on our website. By providing your payment information, you represent and warrant that you are authorized to use the payment method.
Intellectual Property
4.1) Patented Designs: Our Products may feature patented designs. These designs are protected by intellectual property laws and may not be reproduced, copied, or used without our explicit permission.
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4.2) Trademarks: All trademarks, logos, and service marks displayed on our website are the property of their respective owners. You may not use or reproduce any of these trademarks without the owner's consent.
Shipping & Delivery
5.1) Shipping: We will make reasonable efforts to ship the Products within the estimated timeframe provided during the order process. However, delays may occur due to unforeseen circumstances or factors beyond our control.
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5.2) Delivery: Delivery times may vary based on your location. You are responsible for providing accurate shipping information. We are not responsible for any delays or additional costs incurred due to incorrect shipping details provided by you.
Returns & Refunds
6.1) Returns: Due to the personalized nature of our products, we do not accept returns or exchanges, except in cases of defects or errors on our part.
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6.2) Defective Products: If you receive a defective product, please contact our customer support within 7 days of delivery receipt. We may require evidence of the defect, such as photographs, before processing a shirt repair or refund.
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6.3) Refunds: Refunds, if applicable, will be processed within a reasonable timeframe disclosed to you once a claim is made and in the original form of payment.
Limitation of Liability
7) To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or the purchase of our Products.
Governing Law
8) These Terms and any disputes arising out of or related to these Terms shall be governed by and construed in accordance with the laws of Texas. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts of Williamson County, Texas.
Modifications
9) We reserve the right to update, modify, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.